Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods, launches, or holidays, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
-
Expedited Shipping: 2–3 business days
Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or customs processing.
Domestic Shipping
We currently ship within the United States. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. Please contact the carrier directly to file a claim if needed.
If your package appears lost in transit, contact us at [your email] and we’ll do our best to help.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at [your email]. We cannot guarantee address changes once an order has been processed.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the item and packaging.
Contact Us
If you have any questions about shipping, contact us at:
Email: support@nobleqtcouture.com
Business Hours: Monday–Friday, 11AM–5 PM EST